Accounts Receivable Coordinator
Location: Grand Rapids, MI
Classification: Full-Time Hourly, Non-Exempt
Compensation: $20.00 per hour
Reports to: Sr. Controller
ABOUT US:
Elsa Creative is a young, energetic, female-run company with two distinct brands: Elsa Leigh, and The Darling Effect. We seek to offer a fresh perspective to the products we use and wear every day.
At Elsa Leigh we design and create beautiful, meaningful jewelry that reminds women of the qualities that make them unique. We want women to feel loved for who they are.
With The Darling Effect, we take the season’s trendiest gift and lifestyle products and give them a ‘darling effect’, enhancing their look and feel.
WHO WE'RE LOOKING FOR:
Elsa Creative is seeking a reliable, detail-oriented team member to support our accounts receivable and invoicing processes. This role is ideal for someone who enjoys structured work, accuracy, and routine, and who takes pride in keeping financial records organized and up to date.
As a small business, we value teamwork and collaboration. The Accounts Receivable Coordinator will work closely with internal teams and external customers to ensure invoices are issued correctly and payments are applied accurately.
WHAT YOU'LL DO AS AN ACCOUNTS RECEIVABLE COORDINATOR:
The Accounts Receivable Coordinator will assist the accounting team with the daily inbound receivables processes. They will work collaboratively with customers, external accounting services, and internal stakeholders in processing payments, addressing concerns, and supporting the team with payment-focused aspects of the order-to-cash cycle.
· Manage wholesale customer order invoicing, including invoice submission via multiple methodologies (EDI, PDF, hardcopy etc.) in collaboration with order entry/operations.
· Apply payment information into company ERP/accounting software from various inbound order sources.
· Generate credit memos and issue refunds, as needed.
· Process customer payments received via checks, credit cards, and wire transfers/ACH.
· Retain batch information from payment processors and share with Accounting for reconciliation.
· Make outbound accounts receivable collection contacts for past due payments, including emails and phone calls.
· Proactively communicate discrepancies, missing payments, or invoicing issues to the Accounting team.
· Support general data entry and administrative tasks related to accounts receivable.
QUALIFICATIONS
Education & Experience
· High School Diploma or equivalent (Required)
· Bachelor’s degree in business, finance, accounting, or related field (Preferred)
· 1-2 years’ work or internship experience in accounting, AR/AP, business administration, or related fields. (Required) (3-4 years experience preferred).
Skills & Abilities
- Ability to organize multiple projects; set priorities and deadlines.
- Experience with standardized accounting software or within an ERP, preferred. Experience with Sage applications, a plus.
- Excellent verbal and written communication skills.
- Positive + enthusiastic attitude when communicating with retailers or consumers, in addition to internal team members.
- Highly attentive to detail;
- Highly proficient in Microsoft suite; Excel and/or Google Sheets experience.
- Experience with Shopify or other ecommerce platforms and their supporting applications/software is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Ability to stand, walk, use hands to handle or feel, reach with hands and arms, talk, and hear.
● Ability to work in a typical office environment over a full shift.
HOW TO APPLY: Those interested in the position are asked to email us at info@thedarlingeffect.com with a copy of their resume and cover letter or summary of interest for review and consideration. Thank you in advance to all applicants!