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FAQs
To start a return you can use our return portal here.
To be eligible for a return, it must be within 30 days of order receipt and your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Redo Returns is an optional third-party service that you can add to your order for $1.98. Redo provides free return shipping and package protection for loss, damage, or theft, making exchanges, refunds, and store credit easier.
With Redo, free return shipping applies only to returns for store credit or item exchanges. If you choose a refund to your original payment method, you will be responsible for the return shipping cost.
If you choose not to add Redo, you are responsible for the cost of your return shipping. To check out without Redo, select “Checkout without free returns” when viewing your cart.
Because Redo Returns is a third-party service, the $1.98 Redo charge cannot be refunded once your order has been submitted.
Enjoy FREE U.S. shipping on orders of $75 or more!
For orders under $75, standard shipping is $6.99 for packages up to 1 lb and $8.99 for packages over 1 lb and up to 5 lbs.
We currently ship only within the United States and its territories. Unfortunately, we do not ship to Canada at this time.
If you are interested in international shipping outside of the U.S., we may be able to accommodate your request on a case-by-case basis. Please reach out to us prior to placing your order.
Please note: For any international shipments, the customer is fully responsible for researching and understanding all associated shipping costs, delivery timelines, customs clearance, brokerage fees, and import duties.
Sadly, no! But lucky for you, our website is open 24 hrs 🙂
YAY! We are excited about the chance for you to join the Darling family. Please visit our wholesale page to inquire!
Yes! You can email info@thedarlingeffect.com for all custom orders. Please include as much information and details as possible and we'll see if it's a good fit!
To ensure compliance with requirements imposed by the State of California, we inform you that The Darling Effect distributes products that may expose you to chemicals including lead which are known to the State of California to cause cancer or birth defects, or other reproductive harm. Proposition 65 requires the retailer to post a notice to their customers when notified by the manufacturer of this possibility and to include the provided warning materials with the distributed products. For more information, go towww.p65Warnings.ca.gov
OUR STORY
The Darling Effect is a brand dedicated to creating beautiful, thoughtfully designed products that bring joy to everyday life. Founded by a husband-and-wife team, our business is inspired by a love for creativity and on-trend designs that will make you say, "That's so darling!"